FocusCopy Privacy Policy

Our FocusCopy LLC privacy policy sets out how FocusCopy LLC uses and protects any information that you give FocusCopy LLC when you use this website.

FocusCopy LLC is committed to protecting the privacy of information you provide to us. If we request you to provide us with non-public information (NPI) about yourself, then we commit to using it for legal FocusCopy business purposes only.

FocusCopy LLC may change this policy from time to time by updating this page. As a result, you should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 1, 2019.

What We Collect 

We may collect the following information:

• Name and job title
• Business name and address
• Contact information (including email address)

When you purchase from us, we’ll ask you to provide email address. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Create your account for our LMS

If you register a free account, then we will store your email address.

We store information about you for as long as your account exists.

We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).

We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.

Who On Our Team Has Access To Information

Members of our team have access to the information you provide us. For example, both Administrators and Group Leaders can access:

• Order information such as your enrolled courses, course progress and username / email address.

Any additional information added in your WordPress User Profile can also be visible to the administrator(s).

What We Do With The Information We Gather

All information you provide to us is needed to better understand and service your needs, and in particular for the following reasons:

• Internal record keeping
• Improve our products and services
• Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
• Contact you for market research purposes
• Contact you by email, phone, fax or mail
• Customize the website according to your interests

We share information with third parties who help us provide our orders and store services to you. For example, that includes Intuit Payment Gateway, Mailchimp, LearnDash LMS, WooCommerce, and Google Analytics. 

Security

We will keep your information is secure and protect it from unauthorized access and disclosure using suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file that we ask your permission to be place on your computer’s data store (often a hard drive or SSD). When you agree to this request, we place this file in your data store.  The cookie helps us analyze web traffic or informs you when you visit specific sites. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to find which FocusCopy LLC pages are in active use. This helps us analyze data about web page traffic and improve our website to better your needs. We only use this information for statistical analysis purposes after which we remove this data.

Overall, cookies help us provide you with a better website by enabling us to check which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may have links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we are not responsible for the protection and privacy of any NPI you reveal when visiting such sites as this privacy statement does not apply as such sites. You should exercise caution and look at the privacy statement applicable to the website visited.

Payments

We accept payments through Intuit Payment Gateway. When processing payments, some of your data will be passed to Intuit Payment Gateway, including information required to process or support the payment, such as the purchase total and billing information.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at dpo@focuscopy.com
• You may also unsubscribe from any of our emails or mailings by hitting the unsubscribe button at the end of every email. Data is cleaned every month; if you are not a paying client, then your information is deleted. If you are a paying client, your information is retained for our records only.

We will not sell, distribute, or lease your personal information to third parties unless we have your written permission, or have a legal requirement, to do so. We may use your personal information to send you promotional information about third parties. This would only happen when we think you may find interesting and if you have previously told us you want us to.

If you believe that any NPI we have about you is incorrect or incomplete, then please email us at dpo@focuscopy.com. We will promptly correct any errors in this information.

Updating Your Personal Information And Privacy Preferences

You have the right to access and correct or remove your NPI from our systems at any time. Upon request, FocusCopy LLC will provide you with information about whether we hold, or process on behalf of a third party, any of your NPI. To make a request for this information, please contact us at dpo@focuscopy.com

If you no longer wish us to use your NPI to provide you with services, please contact us at dpo@focuscopy.com. We will respond to your request within 30 days. Operational business practices demand retention and use your NPI as necessary for business reasons in compliance with legal obligations, dispute resolution, and agreements enforcement. 

Privacy Complaints

Individuals that are located in, or are citizens of certain states and countries, including the European Economic Area (EU), have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information held by FocusCopy LLC, as well as to update, remove, or correct that information. If you are a citizen of the EU, please inform us of this prior to giving us your NPI.

To the extent that FocusCopy LLC’s processing of your personal information is subject to the EU General Data Protection Regulation (GDPR), FocusCopy relies on its legitimate interests, described above, to process your data. Where FocusCopy processes certain personal information for its own direct marketing purposes, you have a right to object to FocusCopy’s use of your personal information for this purpose at any time by emailing dpo@focuscopy.com.

If you have any questions about this Privacy Policy, the practices of this SITE, or your dealings with this SITE, you can contact our Data Protection Officer at dpo@focuscopy.com.