People Change, But Your Standard Operating Procedures (SOPs) Don't Have To
One issue we hear about all the time is that processes and procedures change when the people do. BUT if you have a process that works, employee turnover shouldn’t affect the outcome of your processes.
If you’re not sure if this applies to you, read the following statements… Have you ever said or thought one of them?
“I don’t know what I’d do if [insert your dream team, all-star employee] would leave or something *happen* to them…”
“I don’t have enough time or resources to document…”
“I’m not big enough yet to require SOPs; I’ll wait…”
“We are growing too fast AND simply cannot manage what we’re doing now; SOPs are just going to take time that doesn’t exist.”
“I need to write my Standard Operating Procedures, but I just don’t have enough time/resources…”
If you have thought any of those options, then let us take the load off of you.
Reasons To Work On Your Standard Operating Procedures NOW
There are several reasons to work on your standard operating procedures now, including any of the following
At FocusCopy, Our SOPs Are Easy to Read Straightforward Process-Oriented Easy to Follow Able to Grow
Co-Founder Lauren Jefferson learned the hard way why standard operating procedures (SOPs) should be a critical part of the business.
She once worked for a small consulting business where there were only 3 employees that worked inside the business including herself and the owner. One morning, she woke up to a call from her co-worker.
“Jim is dead. He died last night.”
After the shock of the news that her former professor, boss, and friend had passed away so unexpectedly had sunk in, reality hit her like a ton of bricks. They had not recorded any of their processes at all.
Lauren told her co-worker… “His brain. Can we plug in his brain to download everything?”
Obviously, this story is one that we do not want to think about or focus on, but it’s a critical reminder that while life is temporary, business goes on (or at least it should).
Don’t let a drastic change in your business be the reason for everything to change.
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