Conversion Rates

Repetition In Copywriting

Repetition In Copywriting: The Key To Conversions

When you scroll through blogs and articles, are you really reading every single word? Or are you like the majority and find yourself skimming through the copy?

It makes sense. You are simultaneously very busy and have a world of knowledge at your fingertips. With so many options of content to read, it’s easy to get distracted. That’s why you find yourself switching from one line of copy to the next before you’re done reading the first one. 

Moreover, our attention spans are short. We may as well be goldfish in a pond forgetting everything every 10 seconds. 

So like most people, you scan. And depending on the writing style of the copy, you may or may not walk away with something that sticks.

This is where repetition comes into play. Copywriting needs to be constructed in a way that gets the message across. Furthermore, repetition in copywriting is key to conversions. 

Embrace Repetition In Your Copy & Watch Conversions Rise

When you write copy, assume your audience has the memory of a goldfish. Give them the information several times over throughout your copy. That way, as they scan through, they will leave understanding what it is you’re selling and why they should buy from you.

Chances are, you’ve read through the notes of the copy you write.

So much so that the keywords and USP (unique selling proposition) are second nature.

This is where writing copy can get tricky!

Keep in mind that your audience will be reading with fresh eyes. Don’t dismiss repetition in copywriting as redundant. Instead, embrace and craft repetition wisely to get your message to stick. 

To convert readers into paying customers, you need to do more than just briefly mention the benefits of your product or service. You really need to focus on becoming memorable. Re-reading similar phrases and keywords throughout your copy will put readers on the path to retaining your info in their short-term memory. 

Writing high-converting copy can be daunting when running your business already takes up all your time. No need to fret! Reach out to FocusCopy today to learn how we can get the right message to your target audience and convert readers into paying customers. 

Introduce Yourself To Customers, So They Remember Your Message

Imagine yourself in your target audience’s shoes. They’ve never heard of your business before, but your copy caught their eye.

With the density of information, chronic interruptions, and goldfish attention spans, it’s a safe bet they won’t remember every word they read. So with that in mind, remember – if it’s important, it’s worth repeating. 

Furthermore, you want to repeat for clarity. However, when we say repeat, we don’t mean to copy and paste the same phrase throughout your copy.

Instead, get crafty with your copy. Find ways to rephrase your USP, keywords, benefits, features, and more. 

For instance, consider you own a nursery that sells flowers. You’re certainly not the only nursery in town, and your prices may not even be the most competitive. So what makes you worth your audience’s time? This is where the USP becomes very important. 

The nursery doesn’t just need to tell people what they do and sell. You need to let your audience know your business is the authority. Your plants are better than competitors, bloom bigger, last longer, aren’t covered in bugs, and aren’t treated with toxic chemicals. 

So throughout the copy, you (the nursery owner) will touch on the various benefits and keywords repeatedly. Leaving readers knowing that you have the most knowledge, take the most care, and produce the best plants for your customer’s home and garden. 

Help Your Audience Get MORE Familiar With Your Business

Now let’s consider the audience that is already familiar with your business. They recognize your logo and have some idea of what your business provides. 

The pressure is on to convert these people into customers before they buy from your competitor. When they read through your copy, keywords signal their brain to remember your business for more than just the short term. 

The nursery, in this instance, will show its audience throughout the copy that they are the number 1 authority in flowering plants. If you want to add a touch of nature to your home, you know that this nursery is the best place to shop. Their experts can help you choose the right plants for your home based on wants, needs, and available sunlight. 

As the audience skims through copy, they are reminded over and over again of the many benefits of shopping at this nursery over the competition. It’s that repetition in copywriting that solidifies the customer’s opinion of the nursery. Without repeating keywords and phrases, the audience won’t remember exactly what benefits the nursery offers and why. 

Are you having trouble finding the time to write copy? We understand, and we’re ready to help. Contact FocusCopy today to start producing high-converting copy.

Provide Solutions To The Struggling Customer 

Now let’s think about the nursery’s (hopefully) future customers. They have purchased several houseplants and can’t keep them alive for some reason.

These audience members are wary of investing in more plants because they don’t know what they’re doing wrong. Is it the abundance or lack of sunlight? Too much or too little water? Are they using the right soil?

By skimming through your copy and re-reading the keywords, they are gaining trust in your business. They are starting to realize that the problem with keeping plants alive stems from purchasing them from the wrong retailer. 

But by now, they have read through your marketing campaigns enough that the answer is ringing clear. They know the solution to their struggle is something your business can provide. And why do they know that? Because they’ve read several different variations of your USP while simply scanning through your blog, newsletter, website, social media posts, or more. 

Keep Up With The Happy Customer

Once a reader converts into a paying customer, the challenge is to retain their business. While gaining a new customer is a reason to celebrate, it’s their repeat business that will aid in your business’s success. Furthermore, a repeat customer will eventually tell their family, friends, neighbors, co-workers, and more about why they love your business. In turn, one happy customer who keeps coming back can result in a ten-fold increase in sales. 

So what’s the secret to this magic?

To put it simply, don’t put converted customers on the back burner. 

Instead, engage with them on a different level. For instance, do you have different marketing strategies for your target audience and for customers who have paid for your product or service? If not, it may be something to consider. (Pssst… FocusCopy can help!)

Most importantly, keep the repetition of your message going strong. The nursery owner would remind their customers that they are their best plant source. Moreover, don’t let readers forget about the valuable services you provide. Do you have experts on-site to help pick the best plants for their house? Or do you need to make sure you don’t expose pets to potentially toxic-to-them plants? There may be a thousand different things to consider. But here’s the clincher – no one knows them better than you!

So tell the world what it is you do. Show them that your product and/or service is helpful and valuable. Rephrase and reframe your USP throughout all of your copy. Rinse and repeat. 

Convert & Retain Customers Through The Power Of Repetition In Copywriting

Are you feeling ready to take on the world? We’re here to cheer you on!

But if getting started throws you for a loop, that’s ok because we have a solution just for you. FocusCopy works with small businesses (like yours!) to build your brand voice and craft finely tuned copy that really converts. 

Ready to do away with the blank page and the taunt of the blinking cursor? Schedule a call to discuss your copywriting needs and goals over a cozy cup of coffee. We can’t wait to meet you! 

Focus Your Copy On Conversation & Conversion

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Copywriting Help Your Business

How Does Professional Copywriting Help Your Business Grow?

You have your product, a clear idea of what it does, how it helps people, and the price of sale.

And you have all the numbers, figures, facts, and marketing strategies all brainstormed and laid out. 

Even though you keep seeing recommendations to hire a copywriter or are studying writing techniques yourself, you aren’t placing too much stock into the idea. 

After all, words are just words. Right? They’re easy enough to put down. Even though it’s been a while since high school English and freshman composition class, you send texts and emails every day. So putting together a few sentences about your product and uploading them to your website should be plenty. 

You’ve also budgeted for social media ads that you’re feeling confident about writing yourself. After all, isn’t it really the product that matters most and not the advertising attached? 

So, you move forward with your launch. It’s an exciting moment! You’ve been working your way up to this point for quite some time, and you’re ready to help people and change the world. 

However, after a few months, you aren’t making many sales. In fact, it doesn’t seem like your web traffic is even breaking more than a few visitors a day. Or maybe you’re having the opposite problem. Maybe your ads are getting a lot of clicks, but no one is making the purchase.

What gives? 

It’s Not What You’re Saying – It’s How You’re Saying It

Believe it or not, you do need more than a few sentences on your website or advertisement to actually convince people to buy your offer. 

Now, you’re spending extra hours in the morning and late into the night learning about copywriting because it keeps coming up as the missing piece to your success

But, “what even is copywriting? Isn’t that like a trademark?” You think to yourself. 

Copywriting is a powerful form of marketing that has been used for more than two centuries. Even if the practice has looked different throughout the passing of time, copywriting’s goal has remained largely the same. 

The end goal? To close sales, of course! But when done well, copywriting can even position your business and brand as leaders in your industry – making you stand out from the competition and rise to the top. Your customers’ problems are solved, and your dream of having a successful business is accomplished. 

Therefore, it’s really no surprise that copywriting can help your business thrive. Because no matter its form, the aim is always to move prospective customers closer to hitting that “Order Now” button on your website. 

4 Ways Professional Copywriting Can Help Your Business

Copywriting – not to be confused with copyrighting – encompasses many different parts of a marketing strategy. So, it’s easy to understand how you might feel a little unsure at first how it can actually help your business. 

At the most basic definition, copywriting is any piece of writing or content you might find on a website, billboard advertisement, newspaper ad, and even a flyer you receive in the mail. 

Copywriting is also part of commercial advertising (if you’re still watching cable television these days), as well as slogans, catchphrases, and infomercials. 

Really, copywriting is everywhere, and has been for quite some time!

Nowadays, thanks to so many businesses moving online, it’s especially beneficial for businesses both new, old, large, and small. In the digital realm, copywriting takes the shape of sales letters, email newsletters, social media posts, blog content, video scripts, and more. 

From coffee roasters to law firms, no matter your industry, product, or service, copywriting acts like support beams to your entire foundation. It helps you solidify your mission and message, connect with your audience, and grab the attention of those who’ve never heard of you. 

1. Copywriting Improves SEO & Increases Organic Traffic

Recently, you’ve been looking for new desks through Google. So, you’ve been searching for things like, “best desks for home office” and you immediately have a wide variety of beautiful desks in front of you. 

You click on one of the first few websites that come up because they grabbed your attention. 

Well, that’s copywriting (and a little SEO strategy) in action. Not only does copywriting help your website actually show up in search results from Google, but that brief little description underneath the website link was written by a copywriter. You knew almost exactly what you would find before you even clicked on the link. 

But, maybe you want to learn more about this specific brand’s furniture. You might not find it featured prominently, but if you dig around a little, there’s a good chance you’ll find a section dedicated to Blogs. 

Why is that, you might wonder? Well, blogs are a form of copywriting that actually serve two big purposes. 

Blogs Offer Free & Valuable Information

First of all, blogs are a way for brands to provide valuable information to their customers – which often leads to better B2B or B2C conversions. 

Maybe you want to know how the desk you’re thinking about buying was made. Look through their blog, and find the piece that covers their whole assemblage process! 

Maybe you care about the environment and you want to be sure the desk is constructed with sustainable materials. In their blog section, you’ll probably find articles detailing their commitment to sustainability. 

See what’s happening here? You had questions and their blog has already provided you with the answers. So, essentially, the goal of blogs is to address your questions, needs, and concerns in greater detail. 

What kind of business would you most likely purchase a desk from? The one that has a lot of information available about their desks and products? Or the one that has nothing but a desk and a check-out button? 

This example can be applied to a lot of different kinds of businesses and industries. 

Need to schedule a dental appointment but you can’t choose between two different offices to call? 

While one has good reviews, you can’t find anything about their services, pricing, or commitment to providing you a good, pain-free experience. The other office, however, has full-on articles and FAQs about ways in which their dentists help you through dental anxiety – which, (we know the feeling, believe us) is something you’ve struggled with since you were a kid. 

So which office has closed the deal and earned your call? I’ll let you decide! 

Blogs Boost SEO 

The value of blogs doesn’t end with informational content for your customers. You see, the only reason you clicked on that website with all the desks in the first place, was because of a little thing called SEO

SEO, or Search Engine Optimization, is like putting up highway markers leading to your business. Picture the interstate highway system lined with every furniture store on the internet. If you just type in “furniture store online” into Google’s search bar, you’re going to find a lot of results. 

That’s because all of these businesses have put up signs that say something like, “This is a furniture store. We sell furniture here.” 

But let’s say you type in “furniture stores near me.” Now, your search is going to be more localized. You may have fewer results, and the stores will specifically be in your area. 

Can you guess why? 

The furniture stores near you have indicated to Google that they sell furniture in a certain area. They probably have a physical storefront, as opposed to furniture stores that sell exclusively online. 

But how did they get Google to register their business in a certain area, and understand what it is that they sell? 

For this part, look through their website! 

What words do you see on their page? If they have a blog, what kind of topics are they writing about? 

When a business wants to show up on search engines for certain phrases or search queries, they use copywriting to incorporate those words into their web pages or blog content. 

This signals to Google to show their business for the keywords people are searching for. 

Simple enough, right? 

Well, good SEO doesn’t quite end here. 

Word Count & Quality Content 

You see, the more content a business uploads each month, the more web traffic it generally will receive – which makes sense if you think about it. 

The more signs they put up on the highway, the more road trippers start to recognize their brand and offers. 

We won’t get too technical here. Generally speaking, blog content with a word count of a thousand words or more is thought to be “quality content” in Google’s eyes. While word counts of two thousand words or more will yield even better results for your website. 

In fact, there have been several studies from notable content marketing agencies over the past two years that have done deep dives into the correlation between word count and SEO results

However, the content must be quality. This means well-researched, well-formatted, and well-written! You shouldn’t expect grammatical errors, spelling mistakes, or incomplete thoughts to bring in much organic traffic. 

Additionally, you should never copy and paste someone else’s entire work onto your website or blog content. Seriously, don’t. 

Google has ways of recognizing bad content that’s just trying to game the system and will punish your website link by making it more difficult to find or remove it from its results completely. 

Ready to have a steady stream of quality content up on your website? Schedule a discovery call with FocusCopy, and we’ll take the content process off your plate. Freeing up your time to focus on your clients, business, and personal life. 

2. Copywriting Builds Relationships With Your Audience & Fosters Community

Brands and businesses benefit a lot from having an active online community. 

For example, do you want constant feedback on your offer? Having an online community to engage with on social media allows you to easily take stock of customer opinions. 

Additionally, you can get to know your customers on a more personal level, which helps you better serve their needs (more on that later). 

Copywriters can help your business build an online community by creating email newsletters, content pillars, and by giving away free information such as the content on your blog. 

Content pillars are like ebooks or in-depth articles about specific topics in your industry. The goal is to provide value to customers even if they don’t all make a purchase. 

Encouraging visitors to sign up for your newsletter allows you to communicate directly with your customers through their email inboxes. But you need a persuasive subject line and copy to really convince customers to take action on your promotion or offer. 

3. Copywriting Speaks To Your Customer Needs 

Understanding your customer needs is a big part of having a successful business. And it can mean several things. 

For example, your customers are more likely to respond to brand voices that they connect with or relate to. Copywriters are effective at capturing brand voices and speaking your customer’s languages

And once you’re speaking your customers’ language, you know their goals, problems, and where they are mentally and emotionally. 

Because even though copywriting is about closing more sales – it does this by solving customer problems. Effective copywriting does this by making your customers feel heard, understood, and that your business cares about helping them. 

Let’s solve problems together. Schedule a discovery call with us, and we’ll help you make your business vision a reality.  

4. Copywriting Strengthens Your Power Of Persuasion 

The purpose of copywriting is ultimately to drive customers and users to action. 

Whether that be signing up for your newsletter and email list, following you on social media, or of course, choosing to buy one of your products. Good copywriting leads your customers through a funnel. Until, eventually, you close a sale! 

The more effective your copy and research, the more likely you are to generate revenue. However, good copy still needs a quality product or service to offer potential customers. 

The most persuasive copy won’t help you if customers are leaving bad reviews about your product and telling all their friends and family about their horrible experience. 

Increase Your Conversions With Focused Copy 

Your business deserves to be on your customers’ radars. You’ve put time, money, and a lot of effort into making a service and product that actually helps people and improves their lives for the better. 

Don’t you want the best team of copywriters at your side, supporting you each step of the way? Contact us today, and together, we’ll develop a plan to tackle each one of your business’s objectives.

Focus Your Copy On Conversation & Conversion

Let’s Grab A Virtual Coffee With Us To Discover How To Boost Your Words
Above the Fold Website Copy

How to Make a BIG Impact on Your Conversion Rates By Including These 4 Requirements for Above the Fold Website Copy

Is your website leaving the right first impression with your audience? 

First impressions are the key to sparking interest in your brand. When potential customers stumble upon your webpage, their decision to stay or leave will happen in seconds… And it all relies on your above the fold website copy. 

In this blog, I’ll go over what needs to be above the fold on your site to grab your audience’s attention, make a great first impression, and increase your engagement and conversion rates.

Above the Fold vs Below the Fold

The concept of above the fold website copy stems from the pre-digital era of communication – back in the days when everyone bought newspapers. Since newspapers were folded in half and put out for sale, passerbys would only see whatever was above the fold. The content above the fold had to entice people to buy the paper, without even picking it up. It had to convince people to buy with just a quick glance.

Above the Fold Definition

So what is considered “above the fold” when it comes to your web content? Above the fold website copy is any content that appears on the top half of your website when someone first arrives at the URL, without any scrolling or clicking. 

Here is an example of what our website looks like above the fold:

Above the Fold Website Copy

As you might imagine, what content falls above the fold depends on screen size. Not everyone has the same sized computer monitors. Plus, people are accessing the Web through tablets and smartphones now too. 

Here is what website visitors see above the fold when they are viewing on mobile:

So how can you figure out what falls above the fold on your website?

Above the Fold Website Copy

You can get a good estimate by using your website’s analytics program to find out what the most common screen dimensions are for your visitors. Then, you can use the average screen height as a guide for where the website “fold” is.

Below the Fold Definition

The majority of your website is below the fold. This is anything that is not initially visible when someone first arrives at your site. Visitors will only get to see it once they start to scroll down the webpage. 

For instance, everything that is below the red line here wouldn’t be seen unless the visitor was curious enough to keep exploring the webpage.

Above the Fold Website Copy

Since a majority of your content may be below the fold, you want to lead your customers there! Let’s talk about how you can take full advantage of your above the fold website copy to do just that.

4 Requirements for Above the Fold Website Copy

To capture your audience’s attention, the above the fold copy on your website needs to: 

  1. Target the customer
  2. Identify the problem
  3. Introduce the major benefit
  4. Call to action

1. Target the Customer

When it comes to making a powerful first impression in the real world, eye contact and addressing the person by name play a huge role. To achieve the same effect virtually on your webpage, make sure your above the fold copy targets the customer.

So what does copywriting that targets the customer actually look like?

Call them out. The most straightforward way to target the customer is to acknowledge them by name in your copy. For example, Scalable opens with “Attention all Founders & CEOs”. 

Speak their language. Use words and phrases that your target audience is familiar with. Don’t be afraid to use jargon or slang if your target customer knows the terms. It shows that you’re speaking directly to them in their own language. For example, Wilson Murphy Law’s about page perfectly addresses what her audience knows – that they don’t want copycats or poachers. This isn’t language that you would see leaving an attorney’s mouth. And that’s okay. Speak your audience’s language. 

Focus on them. Make sure your above the fold website copy is focused on the customer rather than your business. To check how well your copy does this, see if you use “You” about twice as often as you use “We”. Notice how Elementor doesn’t talk about themselves – they talk about “you”. 

2. Identify the Problem

Targeting the customer will grab their attention. After that, you’ll only have a few seconds to engage their curiosity by identifying a problem they are experiencing. 

Sometimes, your customer won’t even realize they are experiencing a problem until you bring it to their attention. Once the customer realizes the problem (and if the problem is important enough to them), they’ll continue to scroll down your website to find your solution.

What kinds of problems is your target customer experiencing?

According to Harvard Business Review, customers have 4 main kinds of problems they need solutions for. Let’s talk about the two major problems most businesses should address in their above the fold website copy: functional and emotional problems. 

Functional Problems

Functional problems are the most common type of challenge your customers will experience. These are problems that have an impact on their practical day-to-day functioning.

This can include things like:

  • Not having enough time to accomplish a certain task
  • Not making enough money
  • Something is too complicated or unorganized
  • A product or service they currently use lacks quality or variety

Emotional Problems

At the end of the day, it’s important to remember that your customer is human! It may seem obvious, but so many businesses overlook this crucial fact. Because you’re writing for humans, you can also address emotional problems that they might be experiencing, like:

  • Experiencing heightened anxiety
  • Missing the past or feeling nostalgic
  • Feeling exhausted or burnt out

Now, your above the fold copy doesn’t have to include every problem that your target customer is facing. In fact, it shouldn’t! You only have a limited amount of space and a short amount of time when it comes to above the fold content. Instead, your above the fold website copy should highlight the main problem that is most disruptive for your target customer. Then discuss the solution your company offers. 

3. Introduce the Major Benefit

Once you’ve targeted the customer and identified their problem, you can’t stop there! The next piece you have to include is an introduction to the major benefit your company offers to solve the customer’s problem.

Here are some strategic ways to introduce the major benefit to your customer:

  • Stand out among competition. Introduce a benefit that is unique to your company by creating a unique selling proposition. What does your company offer that others don’t? 
  • Use your brand voice. When you’re introducing customers to the major benefit, you’re also introducing them to your brand. Make sure your above the fold copy reflects your brand’s personality by creating a brand voice.
  • Show the stats. Quantify just how much time and money they’ll save, or how much variety/quality they will gain. Try using infographics that are eye-catching and easy to read at a glance.
  • Tap into emotions. Think about how you want your customer to feel after they have access to your product and reflect that in your writing.

4. Call to Action

Finally, your above the fold website copy won’t be complete without a call to action.

If you’ve structured your above the fold content with everything we’ve discussed so far, your target customer will be ready to (at the very least) learn more about your products and services. 

Make it as easy as possible to do that – without any scrolling or navigating by adding a call to action button above the fold.

Here are some call to action ideas to include above the fold:

  • Free offer. Offer free content, sample products, free trials, or consultations in exchange for an email sign-up.
  • Learn more. Link to a page where customers can learn more about your products or see a demo of your services. 
  • Get started. Lead your customers directly to your product/service description page where they can sign-up, enroll, or make a purchase.
  • Let’s talk. Take your customers to your contact page or a place where they can schedule an appointment with someone from your team.

Feel free to get creative with the words you use in your buttons/links/call to actions.

When choosing a call to action, keep your website visitors’ familiarity with your brand in mind. If you’re a new company and visitors might not be familiar with your brand, opt for a free offer or a link to learn more. 

On the other hand, your call to action should look different if you’re a well-established company and a majority of your website visitors are already familiar with your brand. In this case, you’ll do better to have a call to action that gets customers started or puts them in touch with your team.

Start Writing Your Above The Fold Copy

With all of these guidelines in mind, remember that the space above the fold on your website is limited. Many companies struggle to fit in all of the key elements without overcrowding the space. If you want help writing clean and effective above the fold website copy that reflects your brand, FocusCopy can help with that! We help businesses increase their conversion rates just by adjusting their copy. For more copywriting tips, subscribe to our Insider’s List here.

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