Customer Relationships

Create A Consistent Business Brand Voice

Why You Need To Create A Consistent Business Brand Voice To Make An Impact

Apple, Chick-fil-A, Coca-Cola, and Tik Tok. 

No, we’re not simply listing large companies. Instead, we would like to ask what comes to mind when you think of these brands. 

Whether you shop their products or not, it’s fairly clear that each of these companies has a very recognizable brand voice. If these brands were individuals and you heard them talking on the street, you’d probably have a good indicator of who they are and what they are about. 

Even for brands that have evolved over time, their immediate recognition is why it’s so important for brands – no matter how small – to build a brand voice.

Need help refining your brand’s voice? Watch what we can brew for you!  

4 Reasons Why You Need to Create A Consistent Business Brand Voice

Aside from having the potential to boost your revenue by 23%, your brand voice also builds trust between you and your audience in these 4 ways:

  1. How recognizable you are
  2. Your ability to build and maintain relationships
  3. Your uniqueness in the marketplace
  4. How authentic your audience believes you are

1. Your Recognition

What makes your brand stand out from the competition?

The content you produce can make your brand both memorable and immediately recognizable, which is essential to the customer journey. The more someone recognizes your brand, the more likely they are to convert to a buying customer. And, eventually, a loyal customer if you continue to think about the customer journey in every business aspect. 

2. Your Ability To Build Relationships

The more someone recognizes and interacts with your specific brand, the more likely they are to grow attached to you over time. By keeping your content transparent and true to your purpose, you continue to relate to your customers and build a relationship based on trust, similar interests, and mutual understanding. It’s kind of like dating with fewer strings attached.

3. Your Uniqueness

Most likely, you are not the only one of you out in the world. Likewise, we are not the only copywriting firm out in the marketplace. But we are the only FocusCopy out there. So we’re going to lean on our own uniqueness. And that’s something no one can steal from us. We combine our…

  • Years of experience
  • Ability to teach others
  • Love of coffee

…And other special tidbits to create a brand voice that’s credible and colorful. But that’s not quite all.

4. Your Authenticity

Authenticity should always be blended into your brand voice. In a world where only about 31% of customers trust most of the brands they use, continue to be true to yourself. Lying about your company, services, or products will set you up for failure and ruin your reputation. It’s best to be honest and connect to your audience on a human-to-human level than tell them whatever they want to hear. 

Ready to see more of your distinct brand in your copy? Let’s talk shop!

Breaking Down Your Brand’s Voice

Alright, from the top!

What exactly is a brand voice?

Your brand voice is broken down into 3 distinct categories: Consistency, Clarity, and Character. 

Different Cup Of Copy, Similar Quality

Consistency in your brand’s voice is where strategy and uniformity meet. Whether your audience is looking at posts on your TikTok, Instagram, website, or any other platform, your brand’s voice should be consistent across every single one of them. 

Apple is a fantastic example of a company that is consistent about its brand voice. They prefer short, clean copy that explains simply what their product has to offer. A few ideas from previous ads include:

  • Light. Years ahead. (MacBook)
  • Thinnovation (MacBook Air)
  • Privacy matters (iPhone)

Creating your own brand’s consistent voice doesn’t mean making 1 person responsible for creating all of your content forever. We do suggest hiring copywriters (like us) who can learn your voice and apply it to all future copy. Especially since it takes about 5-7 impressions before someone starts to truly recognize your brand.

Make It Simple To Understand

Clarity is just as it sounds in that any copy you create should be concise, direct, and easy to understand. Being too verbose or detailed can actually turn your audience off. Give them the big picture in a summary and tack on highlights to answer their frequently asked questions. An easy way to structure your content is by ensuring you answer the who, what, when, where, and why for whatever it is that you’re writing about.

An example of this can be found in Fitbit’s ads that use phrases like…

  • Know Your Heart Rate
  • Track Activity
  • Your best wellness tracker yet.

Their copy is straightforward and lets you know right away what you can expect from their products. 

Add Shots Of Flavor

Character is the pop of personality you decide to add to your brand’s voice. It’s that something extra that sets you apart from the rest of the crowd. You may decide to adopt a certain persona to fit what your audience likes. Or you may start using certain words or phrases to fit a theme you’d like to align your brand with. 

A large-scale example of a brand’s character is seen in the Houston Astros content. Their copy is, of course, aligned with baseball but also uses space themes and references to its hometown NASA roots. Another example is Chick-fil-A – known for its misspelled ads and a touch of Southern charm.

Create A Consistent Brand Voice With One Copywriting Firm

We write content for a variety of industries like bookkeeping, aviation, construction, and even chocolate (so much fun). And we like to partially attribute our portfolio to the process we’ve worked so hard to develop and define over time.

If you’re done sitting on copy that never seems to get published, we’re the copy baristas you need to bring your brand to life. Reach out today to get started.

Focus Your Copy On Conversation & Conversion

Let’s Grab A Virtual Coffee With Us To Discover How To Boost Your Words
ways copywriting helps businesses

7 Ways Copywriting Helps Businesses Reach Their Goals Swiftly & Profitably

Interested in learning more about the ways copywriting helps businesses? For some business owners, writing their own copy isn’t a huge undertaking and the words come easily. However, to others, copywriting is a dreadful task. 

One of the most common things we hear from our clients is, “I hate writing.” We get it! Even though we’re passionate about what we do, it isn’t always our favorite cup of tea java every day either – haha!

However, deciding you don’t need a professional copywriter is a huge mistake. 86% of professionals agree their audience judges their brand negatively if they see errors in their copy. In fact, 72% of people will judge a business based on their business cards alone. Think about it – are your business cards giving too much or too little information? What about typos or incomplete addresses and phone numbers?

Even if you’re a great writer, having a copywriter on hand saves you from having to do it all yourself.

Ready to improve your business’s profitability with copy that converts? Get started with FocusCopy.

Why Businesses Need Strong Copywriting In Marketing & Sales

As we learned with COVID and eventually the virtual overload, you cannot be all places at all times. Copywriting helps you get your pitches down in writing so you can help your customers move along their customer journey without ever having to get in your car or hop on a Zoom meeting. 

One of the most common problems businesses face is customers calling to ask for information that your website should quickly answer. Look at your website and social media if you experience repeat calls asking the same questions. Is the information clear across all platforms?

If not, a copywriter can rework the information and streamline its readability to keep your potential readers motivated to take the next step in the buying process. A copywriter can also help you create other cohesive and engaging assets like flyers, posters, emails, newsletters, etc.

Do you need one or all of the above assets? We can help!

How Copywriting Helps Businesses Grow & Scale

Here are 7 ways copywriting helps businesses and adds value to your marketing assets.

1. It Builds Customer Relationships

Most people buy from businesses they feel they know and trust. But building a real, trusting, and beneficial relationship between the customer and your business takes work.  

If you have trouble connecting with your audience, hiring a professional copywriter allows you to focus on your goals using long-term techniques. 

A copywriter can help bring you and your customers together by giving them the information they need without placing too much pressure on them to make a decision right away. Using a carefully planned campaign is how copywriting helps businesses attract new customers and keep them coming back for more until they’re ready to make a purchase. 

2. It Extends Your Brand Recognition & Reach

As more people connect with your words, they will likely remember who you are and suggest your company to other people. Think about it this way, I’ll bet you know each of these companies by just their tagline or motto alone…

Ever heard…Just do it

What about…What’s in your wallet

And no one will soon forget what “the breakfast of champions” means.

Great copy shouldn’t be underestimated. Even without billions of dollars, local businesses continue to make a name for themselves through great copy. And it’s because they put extra effort into their writing and understand its long-term benefits.

3. It Pushes Your Target Audience Through The Customer Journey

Part of any ideal marketing copywriting style includes the ability to appeal to a particular audience to get them to buy. Because writers tend to work with various clients, it’s also important for your writer to be able to use their writing to connect with your customers genuinely. A few tactics copywriters use to relate to your customers and encourage them to make a purchase include:

  • Addressing pain points
  • Providing solutions with persuasive communication
  • Making the experience personal
  • Understanding each step in the customer journey

Each of these sounds simple and logical enough. But getting these ideas into words is much more difficult than you think. However, having the skills to do this is crucial to getting your message across so that readers will take the next step.

4. It Increases Traffic To Your Website (Without Needing PPC)

Small businesses struggle to compete with larger businesses because those companies often pay to increase the success of their online marketing. You may recognize this strategy in the ads you see on Instagram or promoted products that appear while you browse the web. Both are referred to as pay per click advertising (PPC). But you don’t need to have a budget for paid advertising to be successful.

Quality copywriting on your social media, optimized in blogs, and on other assets attract people to your website without trying too hard. Again, the idea is to have your copy work for you. If your potential audience is confused about what you do and how you do it, your writing works against you.

5. It Gets You Out Of Meetings So You Can Work On Your Business

A professional copywriter will have their own process in place to ensure the work is done on time and reviewed carefully before reaching your inbox. This means you spend less time worrying about the logistics of your marketing efforts and more time focusing on your more pertinent responsibilities. It’s all part of the delegating process of your business model, which allows you to balance your must-do and want-to-do lists.

6. It Converts Prospects Into Paying Clients 

A solid copywriting foundation starts with the ability to be creative and self-starting. The perfect words don’t always appear immediately. It takes motivation and the ability to generate copy out of nothing to create something tangible. This isn’t easy for most people, which is why having a professional copywriter takes the responsibility of balancing these skills off your plate.

7. It Doesn’t Rely On Human Capital To Grow

Your website works for you whether you’re in the office or not. Read that again.

A professional copywriter helps entrepreneurs like you save time from having to answer the same questions and stay on the clock 24 hours a day to generate more sales. Having evergreen digital assets like a website with comprehensive writing lets someone take action immediately.

Benefit From The Many Ways Quality Copywriting Helps Businesses & Create A Bold Brand Following

We understand that your business is your pride and joy. We’re here to help grow your business by reaching a larger audience and converting them into loyal customers through strategic copywriting.

Let’s be real. You have a deadline in mind for your next project. Let’s talk about making it happen!

Focus Your Copy On Conversation & Conversion

Let’s Grab A Virtual Coffee With Us To Discover How To Boost Your Words